Your terms and conditions of use
By purchasing items from Racketlon SA, the buyer must agree to full compliance to these terms and conditions that are set out by Racketlon SA. Racketlon SA reserves the right to take any legal action against the buyer if these terms and conditions are violated in due course.
Trading Name: Racketlon SA is a trading name of Racketlon South Africa, registered in The Republic Of South Africa within the Closed Corporation 1984.
Items are usually dispatched within two (2) working days of funds being received by us and cleared, but please allow up to seven (7) days for domestic delivery.
Returns : You have fourteen (14) days to return an item to us, however, please contact us at info(at)racketlon.co.za to receive confirmation from us before you do anything.
Our returns policy is at our discretion, as is not to be abused as seen fit by Racketlon SA. Your item must not have been used, and must be returned in exactly the same condition (including other contents) as it was delivered to you. We will not pay for the item to be delivered back to us, this is your responsibility, and nor do we refund the original transport cost.
Warranty : Due to the nature of the games, rackets are not under guarantee for breakages including frames and strings.
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.